High functioning of your business demands effective software/hardware maintenance and support. Software maintenance services enable you to support your customers in a focused way and effective hardware maintenance ensures that business continuity is maintained in all conditions. Outsourcing software maintenance and support, helps you to keep your competitive edge and increase your team’s productivity and effectiveness.
Skyla offers long-term and pay-as-you-go (incident-based) software maintenance and support services. It includes remote troubleshooting and support provided via the telephone and online channels, as well as installation assistance and basic usability assistance. In some cases, software support services may include new product installation services, installation of product updates, migrations for major releases of software and other types of proactive or reactive on-site services.